We want to create a approval workflow which should start when an index entry is modified. In our case, we have a field 'Status', when this field has a defined value, the workflow should start.
This 'value update' is driven by the customer ERP, which update directly the value on the Docuware SQL database. (dwdata database).
It's seems that updating directly values within SQL is not supported and the Workflow is not started. Only if an index is changed within the web client or with the Docuware API.
We don't want to use the Docuware API which is difficult in our case.( Customer's programming is not .NET).
Any ideas to find a workaround?