Publié Thu, 06 Aug 2020 18:44:04 GMT par Steve Shriver Application Specialist
When trying to use the admin tool on a 7.3 system I get a "Login token expired, contact your administrator' error using the desktop apps connect. If I change to DocuWare authentication and try to login I get a"Organization with that name not found" error.

Any one seen this before? Any clues appreciated...
Publié Thu, 06 Aug 2020 18:45:05 GMT par Matthias Wieland DocuWare Europe GmbH Sr. Director Support EMEA
Dear Steve Shriver! It looks like the Community cannot answer your question. That's why we have opened a Support Request with the Number SR-132229-H8L5N for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have resolved the Support Request. With best regards, DocuWare Support Team
Publié Fri, 27 Nov 2020 15:38:54 GMT par Ryan Jones - left 09.2021

Was there a resolution to this issue? We have some users experiencing the same error message.

Publié Mon, 30 Nov 2020 13:45:23 GMT par Steve Shriver Application Specialist

No official resolution, but I was unable to duplicate the error.

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