Publié Tue, 13 Nov 2018 14:22:07 GMT par Hameed Ogbara - left 05.2022 Technical Support

Hello House, An hyperlink was sent to a user in docuware. Upon opening the document, it was blank. When the Docuware Administrator tried opening the document using the hyperlink, it opened a blank page. Regards. 

Publié Thu, 15 Nov 2018 16:35:08 GMT par Casey Miller Solutions Manager

do you have any filters turned on for the dialogs? I have seen this when there are filters turned on and the users don't have access to the document in the dialog.

Publié Fri, 16 Nov 2018 12:32:56 GMT par Hameed Ogbara - left 05.2022 Technical Support

Hello Casey,

Which filters are you refering to. Is this filter done by the user or the administrator.

Publié Fri, 16 Nov 2018 17:32:14 GMT par Casey Miller Solutions Manager

would be done in administration. I am referring to setting up filtered dialogs for users to restrict access to certain documents in the file cabinet.

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