Publié Tue, 25 Feb 2020 17:33:28 GMT par Steve Shriver Application Specialist
A user has uncovered that if you have a result list configured to 'Open first document of the result list automatically in the Viewer', 3 'Open' entries are created in that document's history log after doing a search.

In addition, opening the document history itself creates another 'Open' entry in the log.

Those that examine document history closely may see 6 or 7 'Open" entries after viewing the document only once.

I'm not sure I would refer to this as a bug as I have know idea what mechanism is used to track document activity, but it does appear somewhat confusing in an environment where this is used and examined closely.

Any clues appreciated.
Publié Tue, 25 Feb 2020 17:34:28 GMT par Matthias Wieland DocuWare Europe GmbH Sr. Director Support EMEA
Dear Steve Shriver! It looks like the Community cannot answer your question. Thats why we have opened a Support Request with the Number SR-121518-M5K6P for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have solved the Support Request. With Best Regards, DocuWare Support Team

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