Publié Wed, 14 Feb 2018 21:02:50 GMT par Goutham Bakaram Content Management Analyst


I'm trying to use readout character from a pdf document and I get this pop-up message "While trying to use the recognition service" in Import configurations section in WebClient. What would be a possible solution to this problem? Thanks in advance.See below image:

Publié Thu, 22 Feb 2018 18:48:09 GMT par Maria Holden Sr. Director Software Support Americas & APAC

Hello Goutham,

Please open a service request so we can assist you with the OCR problem you are experiencing.

Maria Holden
Manager Support –  Americas


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