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Question:
What do i have to pay attention to, when i create a COLD/READ workflow?

Answer:
Please note the following points when creating a COLD/READ workflow:

  • The file cabinet in DocuWare 4 mode that you are using as the source for the CLD files, must be in read/write mode, in order that the converted CLD files can be marked accordingly.
  • Content Server: When it converts a file cabinet, the selected Content Server must be able to access the ODBC source of the DocuWare 4 file cabinet. You must therefore ensure that the ODBC source resides on the same computer as Content Server and that the user name under which Content Server is running has access to the ODBC source.
    Content Server must also have access to the target file cabinet.
  • Workflow Server: If the workflow is started by scheduling, a run of the COLD/READ add-on module is started before the workflow run. To guarantee this, a DocuWare client and the COLD/READ add-on module must be installed on the computer on which the Workflow Server responsible for the workflow is installed.
  • DocuWare 4 file cabinet user: The DocuWare user being used to access the DocuWare 4 system must have the rights of an administrator on that system. The rights must be assigned to the user directly and not through membership of a group.
  • If you want the CLD files in the DocuWare 4 file cabinet to keep their COLD format during the conversion for the DocuWare 5 file cabinet and thereby become CL5 files (and not be converted to TIFF), the field indexes in both file cabinets must be identical.