In the DocuWare setup you'll see the following message: "one .settings file cannot be created" and in DWSetup.log in %temp% or %temp%\DocuWareSetupLogs (DW6) you'll see the following message:
One part of the path "C:\Program Files\DocuWare\Web\Settings\bin\DocuWare.WAFServices.settings cannot be found.
The directorys ..\Settings und ..\SettingsUI are since the upgrade from 5.1b to 5.1c in the folder ..\Program Files\DocuWare\Web Client Server.
Since 5.1c SP1 you'll find it on ..\DocuWare\Web\.
Uninstall the "Web-Client-Settings" over the DocuWare Setup.
The SettingsUI should be uninstalled.
Open CMD (as Administrator) and run the following:
msiexec /x "...\DocuWare and Modules\DocuWare.Settings.msi"
The parameter /x will uninstall the Settings. Please make sure that you replace the "..." with the complete path.
After uninstalling, run the following:
msiexec /q /i "...\DocuWare and Modules\DocuWare.Settings.msi" INSTALLDIR="...\DocuWare\Web"
Parameter /q = quiet and /i = install. Please make sure that you replace the "..." with the complete path.
Until version 6.1: Reinstall the "Web Client Settings" over the DocuWare Setup
Since version 6.5: Reinstall the "DocuWare Configuration" over the DocuWare Setup.
The web client settings are now installed in the correct directory.
The next time you run a DocuWare update, the setup knows the correct path.
To remove the web client server folder completely, we suggest to reinstall the "Web Modules" via the DW setup.
Until version 6.1: Please keep the reinstall a web instance article in mind.
Since version 6.5: The web instance is integrated in Platform hence you don't need to install a web instance manually.
A "Web Modules" folder should be created and you can delete the "Web Client Server" folder manually.