Question:
How can I increase the max file size that DocuWare Import can upload?
Solution:
You will need to navigate to the following location on the DocuWare Server
- C:\Program Files (x86)\DocuWare\Web\JobServer
- Make a copy of the web.config file and rename the extension to .bak
- Open the original web.config file
- Scroll to the line with the follow key <add key="MaxRequestSizeKilobytes"
<appSettings>
<add key="UpgradeMode" value="false"/> <!-- this switch is meant for upgrade scenarios, it will deny all job creations -->
<add key="StartDebugger" value="false"/>
<add key="MaxRequestSizeKilobytes" value="200000" />
<add key="MaxConcurrentJobsPerUser" value="100" /> <!-- Job creation will be denied if reached -->
<add key="MaxConcurrentJobsPerOrganization" value="1000" /> <!-- Job creation will be denied if reached -->
<add key="MaxConcurrentJobs" value="10000" /> <!-- Job creation will be denied if reached -->
<add key="MaxConcurrentJobsPerMachine" value="1000" /> <!-- Job creation will be denied if reached -->
- The default is set to 200000 Kilobytes which means the the default max file size for Import will be 200MB
- You can change this value to whatever the max file size is of the documents you wish to import
*This change cannot be made for DocuWare Cloud Customers