Notification not working-1542715255

Hi,

I struggle getting notifications when new documents are stored in DW.

I have attached some screenshots of the notification config.

Shouldn't the user "Test Testesen"  get a notification when a new document is stored, and "Attestant" is set to "Test Testesen"?

https://www.docuware.com/sites/default/files/forums-images/notification_1_0.png

https://www.docuware.com/sites/default/files/forums-images/notification_2_0.png

https://www.docuware.com/sites/default/files/forums-images/notification_3_0.png

The trigger condition looks correct for a notification to be sent. Are you sure that notifications are working? You should look in the logging to see if notifications have any errors.

Phil Robson
Senior Director Support Americas

Where do I find the logs for DW cloud?

I tried https://"company name".docuware.cloud/DocuWare/Platform/Home/LogMessages

But I get this message:

https://www.docuware.com/sites/default/files/forums-images/notification_4.png