configuration for validated ID

I have already created the web services in the workflow, it run,  without any errors but it does not send an email to start the signing process.

tengo configurado el web service dentro del flujo, al ejecutarlo no marca error pero no manda el correo del proceso de firma
 

Dear Victor Hernandez! It looks like the Community cannot answer your question. That's why we have opened a Support Request with the Number SR-184737-D3K8F for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have resolved the Support Request. With best regards, DocuWare Support Team