Dear Mr. French,
the intelligent indexing model space in cloud can only be reset by creating a support request for our support department.
Things you have to keep in mind:
All information which were already learned by Intelligent Indexing will be lost.
That means intelligent indexing will learn again from scratch.
I would also like to share this interesting FAQ article with you:
https://www.docuware.com/support_faq/index.php?action=artikel&cat=205&id=2899&artlang=en
This article targets DocuWare 6.11 but it's still about the core intelligent indexing learning.
Mit freundlichen Grüßen | With best regards
--
Ingo Bechtle
Software Support Specialist Team BLUE EMEA