Google Docs

Customer is on all MACS and uses Google Docs (.gdoc) and Google Sheets (.gsheet).  How can I get these in DocuWare?  When I try to drag and drop, I get the error : The DocuWare Server could not be reached. Please check the availability of the network and the server. 

Dear Michael Weingand! It looks like the Community cannot answer your question. That's why we have opened a Support Request with the Number SR-162791-X8G2W for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have resolved the Support Request. With best regards, DocuWare Support Team