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Question:
How can TIFFMAKER be installed on Windows XP 64 bit and Windows 2003 64 bit?

Answer:
On 64-bit systems, TIFFMAKER can only be used as a shared network printer. It is installed, configured and shared as a network printer on a PC with a 32-bit operating system. The client PCs with 64-bit operating system are then connected to the TIFFMAKER. This means that all client PCs use the same TIFFMAKER Port configuration. Port configuration for TIFFMAKER can only take place on a 32-bit operating system and not on a 64-bit operating system.

Prerequisites for installation
To install the TIFFMAKER printer driver for 64-bit systems, you require a PC with a 32-bit system, on which DocuWare and TIFFMAKER are installed. TIFFMAKER must be shared as a network printer. In addition you require the installation CD for the 64-bit operating system and the TIFFMAKER drivers for 64-bit systems. You will find the latter on the DocuWare installation DVD.

Installation can take place centrally or locally. In the case of central installation, the TIFFMAKER printer drivers are automatically installed on the 64-bit PCs as soon, as they connect to the 32-bit PCs. In the case of local installations, the printer drivers must be installed manually on all of the desired 64-bit PCs.

Central installation
For central installation please use a PC with Windows Server 2003 operating system (32-bit), Windows XP (32-bit) is not supported. Now install the TIFFMAKER drivers for 64-bit systems on this PC. To do so, open the Printers and Faxes window and rightclick on the empty area. From the context menu, select the entry Server properties. In the window that opens, click on the Drivers tab and click Add.

You will now be guided by a wizard. As you proceed, select only the processor x64 for the versions Windows XP and Windows Server 2003. In the following dialog box, click the Have Disk…button.

 

Now select the file "dw5tm.inf" of the TIFFMAKER driver for 64 bit systems (located on the DocuWare 5 Installation-DVD in the folder „Tiffmaker x64“). The following dialog box now appears:

At the end of the wizard you will then be asked for files of the 64-bit operating system.

To do so, insert the installation CD of the 64-bit operating system (XP or Server 2003). After that, close the Wizard. The new printer driver is now listed in the Print Server Properties window. This completes the work on the 32-bit PC.

To install the TIFFMAKER printer driver on a 64-bit PC, on the 64-bit PC in the Explorer, go to the 32-bit PC on which 64 bit printer drivers are installed and select connect from the context menu of the shared printer. The drivers will now be automatically installed.

Local installation
To install TIFFMAKER drivers for 64 bit systems locally, proceed as follows: Open the Explorer on the 64 bit PC, then go to the 32 bit PC and select connect from the context menu of the shared TIFFMAKER printer. The system asks you for the drivers for this printer.

Click the Have Disk…button and select the "dw5tm.inf" file of the TIFFMAKER driver for 64-bit systems (located on the DocuWare 5 Installation-DVD in the folder „Tiffmaker x64"). The following dialog box now appears:

Click on OK.

You can now use the TIFFMAKER drivers for 64-bit systems on your PC with 64-bit operating system.
During installation you may receive a warning that the TIFFMAKER drivers are not signed. If so, click Install anyway and proceed with the installation.

This article is valid for DocuWare versions: 6 6.1 6.5 6.6 6.7 | TIFFMAKER Windows XP 64-bit Windows 2003 64-bit #FAQID_1820