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Question:
Is it possible to use special characters in the trigger condition?

Answer:
When using special characters such as "(" < > = ")" in a field to trigger a DocuWare Workflow, you have to mask the characters by using a \.

For example, the following would be the correct way to write a field entry using special characters;

"invoice \(in\)"
 

KBA is applicable to both Cloud and On-premise Organizations.

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