System requirements (6.7)

These are the system requirements for DocuWare version 6.7:

Upgrade to DocuWare 6.7:

• DocuWare 5.1c or higher

DocuWare Server components:

• Internal Database
• Authentication Server
• Content Server
• Workflow Server
• Thumbnail Server
• Notification Server
• Fulltext Server
• Workflow Engine
• Connect to Mail
• Web Services Server
• SAP HTTP Server

Supported operating systems:

• Windows Server 2008 SP2 (32bit/64bit)
• Windows Server 2008 R2 (64bit)
• Windows Server 2012 (64bit)
• Windows Server 2012 R2 (64bit)
• only in Single User Mode
  • Windows Vista SP2 Professional/Enterprise/Ultimate (32bit/64bit)
  • Windows 7 SP1 Professional/Enterprise/Ultimate (32bit/64bit)
  • Windows 8 Pro/Enterprise (32bit/64bit)
  • Windows 8.1 Pro/Enterprise (32bit/64bit) except DocuWare Windows Client

Supported external database servers:

• MySQL
  • 5.0
  • 5.1
• Microsoft SQL Server
  • 2005
  • 2008
  • 2012
  • 2014
• Oracle
  • 11g and higher
    • ODAC 11.2.0.1.2 32bit required

DocuWare recommends the use of Microsoft SQL Server as database system for systems with more than 1 million documents (without fulltext index) or with more than 200,000 document pages (with fulltext index).
Microsoft SQL Server or MySQL 64bit is recommended when using the Workflow Manager. System requirements of the database vendor must be followed.

Supported mail server/mail provider (Connect to Mail):

• Google Mail
• Microsoft Exchange
  • 2007
  • 2010
  • 2013
• Office 365

Prerequisites:

• Java 7 Update 71
  • Installed by the DocuWare Server Setup if necessary
• .NET Framework 4.5
  • Installed by the DocuWare Server Setup if necessary
• Windows Installer 4.5
  • Installed by the DocuWare Server Setup if necessary
• Visual C++ Redistributable Packages
  • 2005 (x86)
  • 2008 (x86/x64)
  • 2010 (x86/x64)
  • 2012 (x86/x64)
  • Installed by the DocuWare Server Setup if necessary
• Windows Features
  • Microsoft Message Queueing
    • Installed by the DocuWare Server Setup if necessary

Supported storage systems for document files:

• BUSINESS, PROFESSIONAL, ENTERPRISE
  • Windows
  • Linux
  • SUN
  • Novell
  • Others with Windows file system support
• ENTERPRISE
  • Content Addressed Storage (CAS)
  • NetApp Storage Solutions

DocuWare Web components:

• DocuWare Web Client and Platform Services
• DocuWare Configuration
• DocuWare Desktop Server Components
• DocuWare MFP and SharePoint Web Connectors (former Web Modules)

Supported web servers:

• IIS 7/7.5
  • Windows Vista SP2 Professional/Enterprise/Ultimate (32bit/64bit) - only in Single User Mode
  • Windows 7 SP1 Professional/Enterprise/Ultimate (32bit/64bit) - only in Single User Mode
  • Windows Server 2008 SP2 (32bit/64bit)
  • Windows Server 2008 R2 SP1 (64bit)
• IIS 8/8.5
  • Windows 8 Pro/Enterprise (32bit/64bit) - only in Single User Mode
  • Windows 8.1 Pro/Enterprise (32bit/64bit) - only in Single User Mode
  • Windows Server 2012 (64bit)
  • Windows Server 2012 R2 (64bit)

Prerequisites:

• .NET Framework 4.5
  • Installed by DocuWare Server Setup if necessary
• Windows Installer 4.5
  • Installed by DocuWare Server Setup if necessary
• IIS Role Services (sample images)
  • ASP.NET 4.5
  • Default document
    • Installed by default by the "Web Server" role
  • Static content
    • Installed by default by the "Web Server" role
  • HTTP redirect
    • Installed by the DocuWare Server Setup if necessary
  • Windows Authentication
    • Installed by the DocuWare Server Setup if necessary
  • IIS 6 Management compatibility
    • .NET Framework 4.5 Features → WCF Activation/Services → HTTP Activation
  • Silverlight Version 5
    • Only required for accessing the DocuWare Configuration

DocuWare Desktop Apps:

• Connect to Outlook App
• Windows Explorer App
• Printer App
• Import App
• Scanner App
• Smart Connect App
• Edit & Send App
• Workflow Designer App
• Upload App
• Connect to Toshiba App

Note that the DocuWare 5 Windows Client and related modules are not part of the DocuWare Desktop Apps.

Supported operating systems:

• Windows Vista SP2 (32bit/64bit)
• Windows 7 SP1 (32bit/64bit)
• WIndows 8 (32bit/64bit)
• Windows 8.1 (32bit/64bit)
• Windows Server 2008 SP2 (32bit/64bit)
• Windows Server 2008 R2 (64bit)
• Windows Server 2012 (64bit)
• Windows Server 2012 R2 (64bit)

Not supported:

• Windows Home Editions
• Windows XP Professional
• Windows Server 2003

Prerequisites:

• .NET Framework 4.5
  • Installed by the DocuWare Desktop Apps Setup if necessary
• Windows Installer 4.5
  • Installed by the DocuWare Desktop Apps Setup if necessary
• Visual C++ Redistributable Packages
  • 2008 (x86/x64)
  • 2010 (x86/x64)
  • 2012 (x86/x64)
  • Installed by the DocuWare Desktop Apps Setup if necessary
• Windows Features
  • Desktop Experience - only if DocuWare Desktop is installed on a Windows Server
• Internet Explorer 9 or higher - only for Connect to Outlook store dialogs

Supported Outlook versions (Connect to Outlook):

• Microsoft Outlook 2007 (32bit)
  • Not supported on Terminal Servers
  • Exchange Cache Mode needs to be enabled on all client PCs
• Microsoft Outlook 2010 (32bit)
  • Functions "send and store" and "manual storage using monitored folders" are not supported on Terminal Servers
  • Exchange Cache Mode needs to be enabled on all client PCs
• Microsoft Outlook 2013 (32bit)
  • Functions "send and store" and "manual storage using monitored folders" are not supported on Terminal Servers
  • Exchange Cache Mode needs to be enabled on all client PCs
• 64bit versions are not supported
• Only Exchange email accounts are supported

Supported web browsers:

• Internet Explorer 9 and higher
  • Internet Explorer 10 is recommended
  • Internet Explorer compatibility mode required
• Mozilla Firefox ESR 31.5.0 and higher
  • Usage of ESR (Extended Support Release) versions is recommended
• Google Chrome 32.0 and higher

Hardware
These requirements are valid for DocuWare Services only! Any additional external applications on the same machine require additional resources.

Server and web components

• CPU (minimum): 2 x 2.0GHz
• CPU (recommended): 4 x 3.2 GHz
• RAM (minimum): 4GB
• RAM (recommended): 8GB
• Available disk space: 5 GB
  • SSD recommended
  • Documents should be stored on a separate hard drive or storage system

Database

• DocuWare Internal Database
  • CPU (minimum): 2 x 1.4GHz
  • CPU (recommended): 2 x 3.2GHz
  • RAM (minimum): 1GB
• MySQL, Microsoft SQL Server, Oracle
  • System requirements of database vendor must be followed
• Microsoft SQL server is recommended for systems with more than 1 million documents (without fulltext index) or more than 200,000 document pages (with fulltext index)
• Microsoft SQL Server or MySQL 64bit is recommended when using the Workflow Manager
• For larger installations, deploying a dedicated machine for the database is recommended

Fulltext

• DocuWare Fulltext Service (required for searching the fulltext of documents)
  • CPU (minimum): 1 x 1.4GHz
  • CPU (recommended): 2 x 3.2GHz
  • RAM (minimum): 1GB
  • RAM (recommended): 2GB
• For larger installations, deploying a dedicated machine for the DocuWare Fulltext Service is recommended

Example configurations
DocuWare 6.7 with all server and web components, including the Internal Database, on one machine (e.g. Windows Server 2012 R2 Standard), without Fulltext

• CPU (minimum): 2 x 2.0GHz (DocuWare) + 2 x 1.4GHz (Internal Database) = 4 x 2.0GHz
• CPU (recommended): 4 x 3.2GHz (DocuWare) + 2 x 3.2GHz (Internal Database) = 6 x 3.2GHz
• RAM (minimum): 4GB (DocuWare) + 1GB (Internal Database) = 5GB
• RAM (recommended): 8GB (DocuWare) + 1GB (Internal Database) = 9GB

DocuWare 6.7 with all server and web components, including Microsoft SQL Server 2014 Standard, on one machine (e.g. Windows Server 2012 R2 Standard), with Fulltext

• CPU (minimum): 2 x 2.0GHz (DocuWare) + 2 x 1.4GHz (Microsoft SQL Server) + 1.4GHz (Fulltext) = 5 x 2.0GHz
• CPU (recommended): 4 x 3.2GHz (DocuWare) + 2 x 2.0GHz (Microsoft SQL Server) + 2 x 3.2GHz (Fulltext) = 8 x 3.2GHz
• RAM (minimum): 4GB (DocuWare) + 1GB (Microsoft SQL Server) + 1GB (Fulltext) = 6GB
• RAM (recommended): 8GB (DocuWare) + 4GB (Microsoft SQL Server) + 2GB (Fulltext) = 14GB

DocuWare Desktop Apps (Scan & Import Clients)

• CPU (minimum): 4 x 2.0GHz
• RAM (minimum): 4GB
• RAM (recommended): 8GB
• Available disk space: 2GB

DocuWare 5 Windows Client Modules

• DocuWare 5 Windows Client
  • Common VCET
• ACTIVE IMPORT
• RECOGNITION
• COLD/READ
• CONTENT FOLDER

Supported operating systems

• Windows Vista SP2 (32bit/64bit)
• Windows 7 SP1 (32bit/64bit)
• Windows 8 (32bit/64bit)
• Windows Server 2008 SP2 (32bit/64bit)
• Windows Server 2008 R2 (64bit)
• Windows Server 2012 (64bit)

Supported but not recommended:

• Windows Home Editions
• Windows XP Professional SP3 (32bit/64bit)
• Windows Server 2003 SP2 (32bit/64bit)
  • Installation is blocked by DocuWare Server Setup

Prerequisites

• .NET Framework 4.0 or higher
  • Installed by the DocuWare Desktop Server Setup if necessary
• Windows Installer 4.5
  • Installed by the DocuWare Desktop Server Setup if necessary
• Visual C++ Redistributable Packages
  • 2005 (x86)
  • 2008 (x86/x64)
  • 2010 (x86/x64)
  • 2012 (x86/x64)
  • Installed by the DocuWare Desktop Server Setup if necessary

TIFFMAKER is not supported on 64bit systems!