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Phil Robson DocuWare Corporation Senior Director Professional Services, Americas

Phil Robson

Joined: 3/4/2019

  • Forum Posts
  • Date Record creation

    Tue, 30 Jan 2018 14:49:48 GMT – Insert data record to another cabinet when document stored-1517326713

    Callum,
    Using Workflow Manager that triggers a workflow when the orginal document is stored, you can have it call a Web Service that will use the Platform SDK to create the data record in the other cabinet.

     

    Phil Robson
    Senior Director Support Americas

     

     

  • Employee Id's and Document Type.

    Tue, 30 Jan 2018 11:45:44 GMT – List all "employee ID's" that do not have a spesific "document type" -1517295911

    I don't see another way off-hand. If you need to be specific and just exclude one document type, then yes you will need a list for each type.

     

    Phil Robson
    Senior Director Support Americas

  • Image resizing.

    Tue, 30 Jan 2018 11:43:36 GMT – Image resizing?-1517290633

    DocuWare does not provide any image processing such as you require. You would need to process them outside of DocuWare before storage.

     

    Phil Robson
    Senior Director Support Americas

  • Date Ranges

    Mon, 29 Jan 2018 20:30:53 GMT – Greater than or equal to and less than or equal to-1517261172

    Dates and numeric values for searches in Dialogs are always based on a range that is inclusive. So the start date and the end date of the range will include both dates and all dates in between.

     

    Phil Robson
    Senior Director Support Americas

  • Add text when printing or downloading.

    Mon, 29 Jan 2018 19:02:41 GMT – Add text when printing or download a document-1517254917

    DocuWare does not provide any editing ability at the point of download or printing. The document is delivered as-is from the file cabinet or web tray.
     

    Phil Robson
    Senior Director Support Americas

     

  • Customer data changed.

    Mon, 29 Jan 2018 19:00:30 GMT – Customer data changed after having done a docuware update-1517255876

    You have entered this as a support request, which is currently being addressed.

     

    Phil Robson
    Senior Director Support Americas

  • Auto Increment

    Mon, 29 Jan 2018 15:24:30 GMT – DocuWare autoincrement-1517235750

    Unfortunately, you can only set a numeric field to Auto Increment.

     

    Phil Robson
    Senior Director Support Americas

  • Delete identical documents.

    Mon, 29 Jan 2018 12:31:27 GMT – Automatically delete documents that have the exact same content-1517219171

    There is no automatic function in DocuWare to detect documents that have the same index information. Even with the same index information it is not neccessarily going to be true the the documents themseleves are identical. This will need to be a manual task carried out by a user.

     

    Phil Robson
    Senior Director Support Americas

  • PDF OCR

    Wed, 24 Jan 2018 15:51:34 GMT – FullText OCR not recognizing text in PDFs-1516739268

    That starts to make sense. You now have 2 options. The source change or my suggestion to print it to PDF again. One thing I did not mention was in the print options in Phantoms PDF creator, I did not elect to reprint the PDF as an image so I really am not sure how these PDF engines work.

     

    Phil

  • PDF & OCR

    Wed, 24 Jan 2018 15:22:47 GMT – FullText OCR not recognizing text in PDFs-1516739268

    Without knowing more, if the file was exported from Illustrator as a PDF and then re-printed to a PDF printer then that is the root problem and cannot be resolved. The PDF should be imported to DocuWare without further processing after exporting from the source.

     

    Phil

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DocuWare communications are gender-neutral. All past and future communications issued by the company are inclusive of all gender identities, even if not explicitly stated in the wording.

 

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