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Phil Robson DocuWare Corporation Senior Director Professional Services, Americas

Phil Robson

Joined: 3/4/2019

  • Forum Posts
  • Export and Sync.

    Tue, 16 Jan 2018 22:34:48 GMT – SSL certificate details for Cloud/On-premise synchronization-1516116891

    You have a problem and I cannot solve it for you. If the local cabinet must have version control then you cannot sync. If you export to another cabinet without deleting the source then you will quickly lose control of what has been exported. You will also want new versions of a document synced, but if you export to another cabinet it will become a new unique document, and therefore create a duplicate in the target cabinet.
    As I said, I don't have a solution. You have a tiger by the tail and only because you cannot sync versioned cabinets. For the record, Support have already persued syncing versioned cabinets. It is not on the roadmap at this time.

    Phil Robson
    Senior Director Support - Americas

     

  • Keywords.

    Tue, 16 Jan 2018 17:22:21 GMT – Workflow - Associating Task/Global Variable Data to Documents?-1514904136

    These 3 keyword sets were assigned in different ways. As you can see the numbers keep them in the order entered.

     

    Phil

    https://www.docuware.com/sites/default/files/forums-images/WFKW.png

  • Sync.

    Tue, 16 Jan 2018 17:09:01 GMT – SSL certificate details for Cloud/On-premise synchronization-1516116891

    The Desktop Admin version has been deprecated. It runs the old version of sync. I'm surprised the Cloud cabinets did not appear as it is still supposed to work. Never mind. You seem to be off and running!

     

    Phil

  • May be not!

    Tue, 16 Jan 2018 16:58:13 GMT – Workflow - Associating Task/Global Variable Data to Documents?-1514904136

    Well I can get it to work if I assign the value as a fixed string in the single quotes. But if I assign it in an arithmentic expression I get an error. So at the moment I'm working on it.

     

    Phil

  • File Cabinet Sync.

    Tue, 16 Jan 2018 16:41:22 GMT – SSL certificate details for Cloud/On-premise synchronization-1516116891

    Assuming that your local DocuWare system is 6.12, and no version control enabled on local or Cloud cabinets then it should work. Can you use the Web Configuration page instead of DocuWare Administration? See if the Cloud cabinets appear there.

     

    Phil Robson
    Senior Director Support - Americas

  • Export & Sync to Cloud

    Tue, 16 Jan 2018 16:23:58 GMT – SSL certificate details for Cloud/On-premise synchronization-1516116891

    You cannot synchronize file cabinets with version control enabled.

    Phil Robson
    Senior Director Support - Americas

     

     

  • Keywords

    Tue, 16 Jan 2018 15:59:33 GMT – Workflow - Associating Task/Global Variable Data to Documents?-1514904136

    Ok, to get the complete string in to a single keyword entry you need to enclose the string in single quotes. Therefore you need to use an arithmetical expression.
    To enter Barney Rubble as one string put 'Barney Rubble' in the expession field.
    I am working on the correct syntax to enclose a variable in the quotes and have it entered as a complete string.

    A form once submitted is a PDF and has no editable fields, and at the moment, there is no way to use a variable outside a workflow.

     

    Phil Robson
    Senior Director Support - Americas

  • SSL Certificate

    Tue, 16 Jan 2018 15:18:39 GMT – SSL certificate details for Cloud/On-premise synchronization-1516116891

    No. What you are doing is simply setting up SSL communications between the DocuWare Services. The Cloud Services are communicating with each other with SSL, so they will only talk to external DocuWare services that are also using SSL. This is completely seperate to a secured web site, so does not affect users connecting through the web browser. That will stilll work on port 80. If you want to use SSL for IIS then you would install a certicate in IIS.

     

    Phil Robson
    Senior Director Support - Americas

  • What I think

    Tue, 16 Jan 2018 15:00:53 GMT – Workflow - Associating Task/Global Variable Data to Documents?-1514904136

    I think you have a little problem.  It was designed to allow many words to be entered in one variable and the split to the individual records.
    You can try enclosing it in quotes, but I have a feeling that it may not work either. I will do some testing and come back to you. What version of DocuWare?
     

    Also, consider this. The order of the keywords, when displayed back will not neccessarily be in the order that you enter them. To preserver the order, you may have to pre-fix each string with a number:

    1 - Some Task - Y
    2 - Some other Task - N

    etc.

     

    Phil Robson
    Senior Director Support - Americas

  • SSL Certificate

    Tue, 16 Jan 2018 14:48:15 GMT – SSL certificate details for Cloud/On-premise synchronization-1516116891

    Nathan,
    Use a P12 key - the entire certificate. Also, you must install the certificate when logged in as the DocuWare Authentication Service user. You can place it in the private key store.

    You can get free self-signed here:

    http://www.getacert.com/cert/selfcert.pl?SID=ghDg7e5418bfe73jcG1aEHCh

     

    Phil Robson
    Senior Director Support - Americas

     

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