• RE: System backup xml file restore

    Goodo!


    Phil.
  • RE: System backup xml file restore

    You know I have not run that thing since oh, about 1962. Get Support to check on that for you.


    Phil.
  • RE: System backup xml file restore

    Yes. The backup is designed to recover the DocuWare system in the event of catastrophic failure. Remember that the target system must be empty - that is just a basic install. You cannot replace a running system.


    Phil Robson
  • RE: TIFF conversion

    Acrobat is painfully slow with conversion.
    You are better off with a command line utility such as 2PDF:

    https://www.cmd2pdf.com/

    I have used their 2TIFF utility in the past and it is robust and fast. I imagine their 2PDF product is also good.

    Phil Robson
    Senior Director Client Services, Americas
  • RE: Re-Assignment in Workflow

    You are not doing anything wrong. You are just expecting the workflow to do something that you have not built the logic for. The context menu item "Re-Assign Task" can, and will only operate on the Task selected for that specific user. It cannot affect the other uses assigned to the same task because in that scenario it does not know about the other users with the same task.

    What you must do is build in the logic by adding a "Re-Assign Task" decision to the task. In the re-assign task decision the user will select the user to assign to and then you will assign the selected user to a user variable. Then you add an Assignment Step so that the re-assign task decision goes to the assignment step where you assign the task to the user variable. Then simply loop back from the assignment to the original task.
    The task should then be removed from all other users.


    Phil Robson
    Senior Director Client Services, Americas
     
  • RE: Find a value in a keyword field

    That seems odd. I can't check the support expression list right now but INSTR is a fundamental method of VB Scripting.

    Just for fun, type INSTR all in caps.

    But just to be clear, the instr test will return the the numeric position of the first character of the string you are looking for.

    Any number above zero means the string is present, 0 means it is not.

    Phil

  • RE: Find a value in a keyword field

    Assuming that you read the keyword field out to a keyword variable type, then yes that expression should work.


    Phil Robson
    Senior Director Client Services, Americas
     
  • RE: Total count of documents in archive

    There is no maximum anymore with version 7 and above. The Results will always return every document found in the search. So, if your search returns 200,000 hits then that will be the number shown at the foot of the page, and you can scroll through the 2000 pages of results if you have time!
    This is why I said that if you do a search with no parameters then every row in the database will be returned giving you the number of documents in the file cabinet.



    Phil Robson
    Senior Director Client Services, Americas
     
  • RE: Total count of documents in archive

    With DocuWare 7.x you can simply do a global search in the web client - that is no search criteria, just bring up a search dialog and hit Search. The search will return all rows in the database.
    The number is at the bottom right hand side of the Result list.

    Example for the first page:
    1-100 of 156,999

    This works for both On-Premise and Cloud.


    Phil Robson
    Senior Director Client Services, Americas
     
  • RE: Text Recognition in v7.1

    Steve,
    No change - follow the same directions. I doubt you will find a tweak to fix that problem. Depends a lot on the font. OCR does a great job but if you encounter such an issue rarely can the template be tweaked to resolve it. It is simply life with OCR. You would be better off testing various fonts.
    I assume that you are dealing with scanned documents?
    If so you are dealing with nothing more than a picture consisting of black and white dots. Consider resolution.



    Phil Robson
    Senior Director Client Services, Americas