• Docuware Scan App Stops Working after a few hours

    I have a user that had a windows 7 computer that worked fine but now on her Windows 10 system, when she scans into Docuware after a few hours the app stops working and the scan jobs do not appear.  Once a restart of the computer is done, everything starts working again.

    I have tried changing power settings and everything on the computer where it will not go to sleep but cannot solve this problem