Thomas Stephens Senior Systems Engineer

Can someone please explain a use case or need to use the Subsidiary option inside the IP Solution?

I have a customer that manages multiple GL accounts for many different internal companies (not Vendors), would I want multiple Subsidiary options, or just use additional columns in the GL options dialogs...

Thanks in advance!

I figured out the problem. The zip format was wrong, I opened the dwbuc file to easily rename something, and upon trying to import the preconfig, it would not take the file. must be a proprietory zip compression method. shame on me.

Thanks for the suggestion, it did help in narrowing down the issue.

I am trying to import a preconfigured solution, this is an error I keep getting. This is a configuration I created from another system. and now it won't import into my new system. Has anyone encontered this in the past?

Preconfigured solution could not be imported. "Expected exactly one
file containing the version of the DocuWare Preconfigured Solution!"

Any info about the error would be very helpful.

Thank-you!

Hello, do we have a solution to export more than 10,000 rows of data?

I have a customer that wants to export data, and then update there other database. Thanks!

We have a customer making annotations on PDF files with another product, and then importing the PDF files into docuware. We have tried using the DW Printer, the DW PS Printer, and a few other options, like flattening the PDF in the other software. And still the PDF annotations are not appearing inside Docuware. 

We know they still exist in the Document. If the file is downloaded, or Edited, and opened somewhere else, Adobe, or the Edit Software then the annotations come back, and can be viewed. When the file is loaded back into Docuware, then the annotations disappear.

Has anyone seen this behavior, or have any suggestions? Please and Thank-you.

Bummer, I just tried several other steps similar. but seems the email step cannot have a blank string during the email step.

I will need to consult with the customer, this may be a big problem, looping through to send many emails, for thousands of invoices a day, is going to really swamp their mail server. Would be much better to just send 1 time, with multiple entries.

My current failed attempt, added each email to a single GV, and attempted to send, that is when I realized the empty GV would cause an error. Docuware Devs, if you see this, please allow a way to send a list of emails. seems like this would be much easier to solve on a Dev side..

Thanks for the reply.

Getting this message when trying to send emails when a variable/index contains more than one email address. 

Error message: 'Multiple e-mails separated by ',' or ';' are not supported. 

Should the comma or semicolon be removed, or should I create a Loop and make seperate variables for the multiple emails?

I have had some success using the Docuware API from a workflow, 7.9+

made a quick guide here if you feel comfortable setting up a web service.

Web service
    Web Service = Docuware Platform API
    Endpoint = Post /FileCabinets/{TratId}\FileCabinet}/Task/Transfer
 

Web service
	Web Service = Docuware Platform API
	Endpoint = Post /FileCabinets/{TratId}\FileCabinet}/Task/Transfer
Request	Route = File Cabinet ID to Send the Document	(Typically a Global Variable)
	Query = StoreDialog ID
Encoding	(Nothing to change here)
HTTP Header	First Entry Accept (Nothing to change)
	2nd Entry Content-Type update the FixedEntry = application/vnd.docuware.platform.documentstransferinfo+json
HTTP Body	Your JSON.
	{             "SourceFileCabinetId": "GV_Accounting__FC",             "Documents": [         {             "Id": "GV_PO__DOCID",             "Fields": null         }         ],             "KeepSource": true,             "FillIntellix": false,             "UseDefaultDialog": false     }	GV_Accounting__FC and GV_PO__DOCID  Variables still get quotes
Responce	(This is where you review the respoce of your test data for troubleshooting.)
Assign Data	possible to get the values from the new document stored and assign to variables if needed.
HTTP Re8sponse	(Nothing to change here)
Note:	"KeepSource" = true/false	Case Sensitive

Hope this helps. I have seen a few KB articles that detail this a bit better.

I've been using the Docuware API and Filecabinet Searches in Workflows for similar features. I'm thinking if you want to get all the DWDOCIDs for the documents, you could assign the DOCIDs to a keyword field to make a list, from a FileCabinet, select the DOCID, then the where statement would be something like (DMS < '4') and this returns all the DOCIDS less than a DMS of 4.

Then send the Keyword variable through a loop to delete each document.

The other option is similar but using the API to search the different values. A little to involved to explain here. but the API documentation has been expanded for 7.10. (This option only exists for DW 7.9 and above)

well. I just figured out what was wrong, I was using Logic, to say "not equal" using the OR option. and I should have been using the AND option with my filter.

Seems 2 Negatives don't make a positive after all.