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Zack Kampmann

Zack Kampmann

Joined: 7/7/2017

  • Forum Posts
  • RE: DW v7.0 On Premise - Continues to give Blank Screen on User login

    Wed, 01 May 2019 16:29:42 GMT – DW v7.0 On Premise - Continues to give Blank Screen on User login
    You need to open a ticket with support.  They have several fixes for this, including a special web config file.
  • Reinstall Specific Services in 7.0

    Fri, 22 Feb 2019 17:54:20 GMT – Reinstall Specific Services in 7.0

    Does anyone know of a way to JUST reinstall the web services in 7.0?  When I run the setup.exe my only options are to uninstall everything unlike the previous versions where you could pick and choose what you want to do.

  • Seth,

    Thu, 10 Jan 2019 18:46:53 GMT – API Stapling-1547063039

    Seth,

    You might able to talk to the folks over at J&H.  They have a module that does exactly what you're trying to do (and it works with Docuware 7): 

    https://www.jhoe.com/products/page.php?pageID=13&sp=1&nomobile=

     

  • Sebastian,

    Thu, 10 Jan 2019 18:42:01 GMT – WebClient Hangs-1546438488

    Sebastian,

    I would recommend reaching out to support.  I had this same issue on another Docuware 7 system, and they implemented a fix for it.  Reference ticket # 300057 when you speak to them, Chris was very helpful.

  • Thank you much Phil!

    Tue, 09 Oct 2018 18:28:07 GMT – Workflow Manager Roles-1539109027

    Thank you much Phil!

  • So if the user has a bunch of

    Tue, 09 Oct 2018 17:21:01 GMT – Workflow Manager Roles-1539109027

    So if the user has a bunch of items assigned to them for approval, what's the easiest way to get those items assigned to another individual other than manually reassing each one?

  • Workflow Manager Roles

    Tue, 09 Oct 2018 16:17:07 GMT – Workflow Manager Roles-1539109027

    If I assign a role to to a task in workflow manager, why can't a new user assigned to that role see active items that have been assigned to that role?

  • Connect To Ricoh Scan Settings

    Thu, 12 Apr 2018 14:09:14 GMT – Connect To Ricoh Scan Settings-1523549354

    How do you change the default scan settings for the Connect to Ricoh module?  By default it trys to scan documents in as TIFF's.

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