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Shellie Lempert Servicing & Closing Mgr

Shellie Lempert

Joined: 7/8/2017

  • Forum Posts
  • PDF. I was told by Docuware

    Mon, 13 Jun 2016 12:40:52 GMT – Fortis SE Issue - "Printer not activated, error code-30"-1465225422

    PDF. I was told by Docuware (or Ricoh?) it's because I have upgraded to Office 2016 and it's unsupported, so this problem is unfixable.

  • Fortis SE Issue - "Printer not activated, error code-30"

    Mon, 06 Jun 2016 13:03:42 GMT – Fortis SE Issue - "Printer not activated, error code-30"-1465225422

    "Printer not activated, error code-30"

    I got this error when trying to email a document out of Fortis SE.  Every time I log into Fortis, I can email out one document. However, I get this error on the second document I try to email out. If I exit out completely and go back in, the issue is resolved for emailing out 1 document, but again not the 2nd. Any ideas on how to fix this?

     

    https://www.docuware.com/sites/default/files/forums-images/Fortis%20Error.jpg

  • Fortis SE - how do you merge two documents

    Fri, 12 Feb 2016 19:15:51 GMT – Fortis SE - how do you merge two documents-1455308151

    How do you merge (or combine) two documents to become one document within Fortis SE?

    Thanks!

  • Thank you!!! I think it

    Tue, 09 Feb 2016 17:24:53 GMT – Fortis SE Issue-1454957006

    Thank you!!! I think it worked.

  • Fortis SE Issue

    Mon, 08 Feb 2016 17:43:26 GMT – Fortis SE Issue-1454957006

    I have a problem that started happening in Fortis SE: When I query and open a PDF within Fortis, it auto-launches in Adobe.  It didn't do this before; it used to open up within the Fortis application. Is there a way to reset this?

     

    Shellie

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Won Silver award for Support Department of the Year for Customer Service in Germany Won International Bronze award for Support Department of the Year for Customer Service Won Bronze award for Support Department of the Year for Customer Service in Americas Won Bronze award for Support Department of the Year for Customer Service in Asia-Pacific





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