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Jon Neff Kelley Imaging Solutions Engineer

Jon Neff

Joined: 7/8/2017

http://kelleyimaging.com

  • Forum Posts
  • Flatten a stored fillable PDF

    Wed, 22 Jul 2020 20:18:39 GMT – Flatten a stored fillable PDF
    It appears the a fillable PDF stored in DocuWare can be edited for all it's fillable fields in a PDF editor.
    Is there a DocuWare option to flatten the PDF and replace it?
  • RE: MySQL 8 and DW7.3 are not compatible.

    Mon, 20 Jul 2020 15:29:52 GMT – MySQL 8 and DW7.3 are not compatible.
    UPDATE - DW Support now says
     
    "The most recent version of MySQL 64-bit for DW7.3 on-premises is 5.6.25."
  • RE: MySQL 8 and DW7.3 are not compatible.

    Thu, 16 Jul 2020 18:57:04 GMT – MySQL 8 and DW7.3 are not compatible.
    Requirement listing in the DW7.3 software package was apparently mistaken.Correct requirements appear to be at http://help.docuware.com/#/home/55049/2/2
  • MySQL 8 and DW7.3 are not compatible.

    Thu, 16 Jul 2020 17:36:24 GMT – MySQL 8 and DW7.3 are not compatible.
    After failing to install DW7.3 on MySQL 8, DW Support confirms,

    "They are not compatible and it is not supported. We apologize for the inconvenience."
  • Reboot does not reset the message bus.

    Wed, 10 Jun 2020 14:55:43 GMT – Reboot does not reset the message bus.
    DWSupport states that "clearing the messagebus queue is separate and it is not included in a...reboot"

    So don't trust that periodic reboots will clear it and if you think it needs resetting, do it manually!
  • RE: 7.2 upgrade failed branding

    Tue, 05 May 2020 17:53:07 GMT – 7.2 upgrade failed branding
    All Right! That was simple and worked. 
    Thanks
  • 7.2 upgrade failed branding

    Mon, 04 May 2020 21:12:54 GMT – 7.2 upgrade failed branding
    Upgraded from 7.1 - 7.2 on-premises. 

    BRANDING IS GONE FROM LOGIN, CLIENT AND CONFIGURATIONS

    custom.css is still there and unchanged.
  • RE: Fast Question DW7.2 is compatible with SQL 2019

    Fri, 06 Dec 2019 17:56:53 GMT – Fast Question DW7.2 is compatible with SQL 2019
    http://help.docuware.com/en/#b57865t10250585n91927 
     

    Databases

    • Microsoft SQL Server 2008, 2012, 2014, 2016 and 2017
    So, apparently not.
     
  • Cloud workflows slow?

    Tue, 05 Nov 2019 21:03:05 GMT – Cloud workflows slow?
    I'm hearing a few customer reports of workflows running slowly in the background in the Cloud. Are others getting this?
  • RE: Presentation download fails

    Thu, 24 Oct 2019 20:55:28 GMT – Presentation download fails
    It finally downloaded but the zip was corrupt. Argh.
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