Posted Fri, 26 Jan 2018 13:44:34 GMT by Kevin Fultz Software Incident Engineer

Worked previously just started recently.

Random users would report issue and if/when you look at the fortis Imageit logon box, the check marks are gone and they would have to reset as in attached image.

The majority of users are win 7 64bit virtual machines (273 approx) . They would fix the fortis imageit login as it should be ( remember login /nt auth checked off. View all checked).. they would work for a while then all of a sudden next day or so , the fortis image it logon dialog would display and settings would be unchecked. 

https://www.docuware.com/sites/default/files/forums-images/2018-01-26%2009_42_32-21xrk12%20-%20Remote%20Desktop%20Connection.png

Posted Fri, 26 Jan 2018 14:05:16 GMT by Chad Folts Manager Software Support

Kevin,

The checkboxes on the login screen only apply to the current session of ImageIt.  If ImageIt is closed (in the tray), those settings will be cleared.

If you would like the user to automatically be logged in via NT Auth or their user credentials hard coded, you will have to adjust the ImageIt profile that they're using.

 

 

Chad Folts

Software Support Manager

Support Team Fortis – Americas

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