Using a USB connected barcode scanner as an input device to assist with indexing documents within the Store Dialog process. In regards to this discussion, the field is a 12 digit serial number, defined as a keyword data type (allowing multiple values).
Scenario #1: If the DW Store Dialog process [web interface] is the only task (open window) that the workstation has open, when scanning the serial numbers with the barcode scanner, index values are properly scanned.
Scenario #2: If the workstation has several "open windows", i.e. Outlook, MSWord, RDP, Browser, Acrobat, … and the DW Store Dialog process [web instance], when scanning the serial numbers with the barcode scanner, results vary. Some values are correct while others are truncated (majority are incorrect). It is not until the other "open windows" are closed that the scan results are corrected.
Am not sure and having a hard time explaining why background applications affect the input results of the barcode scanner. Has anyone else experienced this phenomenon?