Posted Mon, 04 Nov 2019 19:32:45 GMT by Kyle Dinwiddie
Hello,

We have a contract document which requires both internal and external approval. The internal movement of the document is easy enough through Docuware but I am struggling to come up with a way where we could involve customer approval and signature on the document via any Docuware processes. Surely they could print out the document or download/sign using a PDF viewer, but that is definitely not ideal. I had initially hoped that I could somehow utilize the Form Builder's signature field to allow a customer signature to be merged onto the document which needed approval, however it seems like form signatures are only able to be applied to "template" documents, not documents which have already been uniquely filled out. 

Any ideas?

Thanks!
Posted Mon, 04 Nov 2019 19:33:45 GMT by Matthias Wieland DocuWare Europe GmbH Sr. Director Support EMEA
Dear Kyle Dinwiddie! It looks like the Community cannot answer your question. Thats why we have opened a Support Request with the Number SR-113788-X8Y4R for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have solved the Support Request. With Best Regards, DocuWare Support Team

You must be signed in to post in this forum.