General requirements
DocuWare uses Microsoft’s ClickOnce technology to send emails from the Web Client. Microsoft .NET Framework 2.0 (or higher) must therefore be installed.
Your email application must also support Simple MAPI. This is the case with most popular email applications (Microsoft Outlook, Lotus Notes, Mozilla Thunderbird, etc.).
Additional requirements for Firefox
For ClickOnce to work with Mozilla Firefox, at least one of the following two conditions must be met on your computer:
- The Firefox Microsoft .NET Framework Assistant add-on is installed, what happens automatically when you install .NET 3.5 SP1. The add-on must be updated manually to the latest version. You can download the add-on here:
https://addons.mozilla.org/en-US/firefox/addon/9449 - The Firefox FFClickOnce add-on is installed. This option does not exist for Firefox 3.5, as FFClickOnce does not support Firefox 3.5. You can download this add-on here: https://addons.mozilla.org/en-US/firefox/addon/1608
Note for Firefox
The first time you send an email Firefox presents you with a link to this help text. Click "Cancel" to ignore it. This prompt will not appear the next time you send an email.
Figure 1
To be able to send email from the Web Client, you must first install the ClickOnce application. Regardless of which browser you are using, the first time you try to send an email by this method, you will receive the following security warning:
Figure 2
Here you can click directly on Run to install the ClickOnce application. If you want to check the trustworthiness of the application first, display the DocuWare certificate by clicking on DocuWare AG next to Publisher.
Figure 3
The window that opens displays information about the certificate. Click the Certification Path tab to view the path to the certificate.
Then click Run in the security warning (Figure 2).
The ClickOnce application will now be installed.
Figure 4
Now the ClickOnce application that DocuWare needs to send email is installed. The next time you send an email the prompts described above will no longer appear.
To avoid an additional warning message from the Firefox FFClickOnce add-on, configure the following setting in Firefox, if you use it:
Click Tools > Add-ons to open the Add-ons dialog and select the FFClickOnce application. Click Options and in the dialog that opens select the Don’t prompt before running application option (Figure 5).
Figure 5
The following effects occurring in some installation environments when sending email using ClickOnce technology are connected with settings of external applications (mail client, browser) and cannot be influenced by DocuWare:
- Entire email client freezes when opening the email to be sent
- Generated email is temporarily stored in the Inbox and not in the Drafts folder
- You cannot open and send a second email at the same time.
To remove the ClickOnce application, run the following command at the command prompt:
rundll32 %windir%\system32\dfshim.dll CleanOnlineAppCache
This affects all applications installed by ClickOnce.
