Question:
Where can you find the different DocuWare log files, and how can you change the log level?
Answer:
Please refer to the following tables to locate the default log locations (path & folder) and the files where the log level can be modified for these DocuWare components:
| Desktop/Client Component | Default Logging Path | Where to change log level? |
| DocuWare Desktop Apps | %Temp%\DocuWare\Logs | KBA-35298 |
| DocuWare Capture Service | ||
| DesktopServiceOCR | C:\Windows\Temp\DocuWare\Logs | |
| DocuWare Desktop Service | ||
| Export | %ProgramData%\DocuWare\Logs | %ProgramFiles(x86)%\DocuWare\Export\DocuWare.Export.exe.config |
| Windows Explorer Client | %ProgramFiles%\DocuWare\Windows Explorer Client\DocuWare.WindowsExplorerClient.dll.settings Since 7.0: %ProgramFiles%\DocuWare\Windows Explorer Client\Wec.NLog.config | |
| Local Data Connector | %ProgramFiles(x86)%\DocuWare\Local Data Connector\Local Data Connector Administration.exe.config %ProgramFiles(x86)%\DocuWare\Local Data Connector\Local Data Connector Service.exe.config | |
| User Syncronization | %ProgramFiles(x86)%\DocuWare\User Synchronization\DocuWare.ADSync.exe.config | |
| Workflow Designer | %ProgramFiles(x86)%\DocuWare\Workflow Designer\DocuWare.Bpw.Designer.exe.config | |
| Server Setup | %ProgramData%\DocuWare\SetupLogs | Cannot be altered |
| Desktop/Client Setup | %ProgramData%\DocuWare\ClientSetup | Cannot be altered |
| Administration | %Temp%\DocuWare\Logs Since 7.0: %ProgramData%\DocuWare\Logs | %ProgramFiles(x86)%\DocuWare\AdminTool Online\DocuWare.Administration.exe.config |
| Connect to Outlook | %Temp%\DocuWare\Logs | %ProgramFiles(x86)%\DocuWare\Connect to Outlook\DocuWare.CONNECTtoOutlook.dll.config |
| Index Cleaner | %ProgramFiles(x86)%\DocuWare\Index Cleaner\DocuWare.IndexCleaner.Client.exe.config |
| Server Component | Default Logging Path | Where to change log level? |
| Authentication Server | %ProgramData%/DocuWare/Logs | Administration -> Local -> System Debug Logging Since 7.0: Service Control -> Open LogAdministration -> Normal |
| Notification Server | ||
| Workflow Server | ||
| Background Process Service (since 6.10) | ||
| Workflow Engine Server (up to 6.12) | Administration -> Local -> System Debug Logging | |
| Thumbnail Server (up to 6.12) | ||
| Content Server (up to 6.12) | ||
| Connect to Mail (up to 6.9) | ||
| Platform | %ProgramFiles(x86)%\DocuWare\Web\Platform\Web.config Since 7.0: Service Control -> Open LogAdministration -> Advanced | |
| Settings | %ProgramFiles(x86)%\DocuWare\Web\Settings\Web.config Since 7.0: Service Control -> Open LogAdministration -> Advanced | |
| IdentityService (since 7.4) | Service Control -> Open LogAdministration -> Advanced | |
| JobServer (up to 6.12) | %ProgramFiles(x86)%\DocuWare\Web\JobServer\Web.config | |
| Imaging Worker | %ProgramFiles(x86)%\Common Files\DocuWare\Imaging\DocuWare.Imaging.Worker.exe.config Since 7.0: %ProgramFiles(x86)%\DocuWare\Common\Imaging\DocuWare.Imaging.Worker.exe.config | |
| Fulltext Server (up to 6.7) | %ProgramFiles(x86)%\DocuWare\Full-Text Server\logs | KBA-35084 |
| Fulltext Server (x64) | %ProgramFiles%\DocuWare\Full-Text Server (x64)\logs Since 7.7: %ProgramData%/DocuWare/Logs |
KBA is applicable for Cloud and On-Premise Organizations.