Question:
Will a Connect to Mail configuration convert attached documents to PDF format?
Answer:
By product design, Connect to Mail only converts the email body to a PDF format. Attachments will not convert to a PDF format.
Will a Connect to Mail configuration convert attached documents to PDF format?
Answer:
By product design, Connect to Mail only converts the email body to a PDF format. Attachments will not convert to a PDF format.

KBA is applicable for On-Premise and Cloud Organizations.