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Problem:
When attempting to upgrade or install the DocuWare Desktop Apps using the Silent Installer (DocuWare.Setup.Client.Cmd.exe), the command fails and returns the following error;
 
"The path was valid, but there was an issue contacting the server."
 

 
Solution:
This error can occur when the URL passed in for the 'server' parameter is incorrect. The server URL should always be in lowercase and should not include the forward slash ' / ' character at the end or anything following the forward slash, such as '/docuware/platform'.
 
For example:
' DocuWare.Setup.Client.Cmd.exe" upgrade --all --server=https://Test.Docuware.Cloud/ ' will throw an error.
' DocuWare.Setup.Client.Cmd.exe" upgrade --all --server=https://test.docuware.cloud ' is formatted correctly.
 
KBA is applicable for both Cloud and On-premise Organizations.
This article is valid for DocuWare versions: 6.9 6.10 6.11 6.12 7.0 7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8 7.9 | Silent Setup