Question:
How can I change the DocuWare system currently configured with my Microsoft Teams?
Answer:
Please refer to the following guide on how to change the DocuWare system that is configured with your Microsoft Teams application;
1. Open your Microsoft Teams app and navigate to Apps.
2. Search for the DocuWare app, which should already be installed. Once located, click Open.
3. You will be redirected to the DocuWare app integration within Microsoft Teams. From here, click on Connection Settings.
4. Within the Connection Settings, displayed will be the current organization your account is connected to. To change this, select Change Connection, then enter the information of the preferred organization you wish your Microsft Teams to be associated with.
Note: Steps on changing the connection of the DocuWare system associated with your Microsoft Teams are applicable to users utilizing Microsoft Teams on a mobile device.
KBA is applicable to Cloud Organizations ONLY.