Question:
Where can on-premise customers obtain a new license file?
Answer:
A valid contract is required and DocuWare offers two different methods of obtaining a new license file for your organization;
- If your organization is an indirect customer of DocuWare, contact your DocuWare Aurthozied Prodiver (ADP) for the license file.
- If your organization is a direct customer of DocuWare, contact our Orders department via email at dworders@docuware.com for US customers and orders@docuware.com for EMEA/APAC customers.
KBA is applicable to On-premise Organizations ONLY.