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Please note the following system requirements to install and use DocuWare 7.3:
 

  1. Upgrade Path
  2. DocuWare Server and Web Components
    1. Hardware
    2. Operating systems
    3. System components
    4. Supported external database servers
    5. Supported mail servers
  3. DocuWare Web Components
    1. Web Server
    2. Web Server Required Roles
    3. System components
  4. DocuWare Client Components
    1. Hardware
    2. Operating systems
    3. System components
    4. Supported Microsoft Office Outlook Versions
  5. Supported Web Browsers

 

Upgrade Path
An upgrade to DocuWare 7.3 is possible from DocuWare 7.0 or higher.

DocuWare Server and Web Components

Hardware

Services

  • CPU 2 * 2,0 GHz minimum, 4 * 3,2 GHz recommended
  • RAM 4 GB minimum, 8 GB – recommended
  • Hard disk:
    • minimum 5 GB free space
    • SSD recommended
    • Documents should be stored on a separate internal hard drive or external storage System

Database
DocuWare Internal Database:

  • CPU Cores: minimum 2 x 1,4 GHz, recommended 2 x 3,2 GHz
  • RAM: minimum 1 GB
  • DocuWare recommends the use of Microsoft SQL-Server as Database system for Systems with more than 1 Million documents without Fulltext, or with more the 200.000 document pages with Fulltext.
  • DocuWare recommends the use of Microsoft SQL-Server or MySQL 64-Bit as Database when using Workflow Manager.
  • In larger installations we recommend to use a dedicated machine for the database
  • MySQL, SQL Server, Oracle:
    System Requirements of database vendor must be followed

Fulltext

  • DocuWare Fulltext Service (required for searching in the full text of the documents):
  • CPU Cores: minimum 1 x 1,4 GHz, recommended 2 x 3,2 GHz
  • RAM: minimum 1 GB, recommended 2 GB
  • In larger installations, we recommend using a dedicated machine for Fulltext.

Special requirements for Intelligent Indexing as local Installation:

  • Windows Server 2012 R2 operating system is recommended

Special requirements for Intelligent Indexing on a separate server machine:

  • Quad-core processor (e.g. Intel Core i5)
  • 8 GB RAM

Minimal Requirement Examples:

  • DocuWare, all Server and Web Components, including the Internal Database on one machine (Windows Server 2012 Standard), without Fulltext
    • Minimal Requirements:
      CPU: 2 x 2,0 GHz (DocuWare Services) + 2 x 1,4 GHz (Internal Database) = 4 x 2,0 GHz
      RAM: 4 GB (DocuWare) + 1 GB (Internal Database) = 5 GB
    • Recommended Resources
      CPU: 4 x 3,2 GHz (DocuWare Services) + 2 x 3,2 GHz (Internal Database) = 6 x 3,2 GHz
      RAM: 8 GB (DocuWare Services + 1 GB (Internal Database) = 9 GB
  • DocuWare, all Server- Web Components including Microsoft SQL 2014 Standard Version on one machine (Windows Server 2012 Standard), with Fulltext
    • Minimal Requirements:
      CPU: 2 x 2,0 GHz (DocuWare Services + 2 x 1,4 GHz (MSSQL 2014 Standard) + 1,4 GHz (Fulltext)= 5 x 2,0 GHz
    • RAM: 4 GB (DocuWare Services) + 1 GB (MSSQL 2014 Standard) + 1 GB (Fulltext) = 6 GB
    • Recommended Resources:
      CPU: 4 x 3,2 GHz (DocuWare Services) + 2 x 2,0 GHz (MSSQL 2014 Standard) + 2 x 3,2 GHz= 8 x 3,2 GHz
      RAM: 8 GB (DocuWare Services) + 4 GB (MSSQL 2014 Standard) + 2GB (Fulltext) = 14 GB

Operating Systems

  • Windows 8.1 (64bit)*, Clients also 32 bit
  • Windows 10 (64bit)*, Clients also 32 bit
  • Windows Server 2012 (64 bit)
  • Windows Server 2012 R2 (64-bit)
  • Windows Server 2016 (64-bit)
  • Windows Server 2019 (64-bit)

* NOT recommended because of strong IIS request limits (10 concurrent requests maximum). User experience might be severely degraded for more than three users. In addition, the corresponding "Home" editions are not supported as operating systems for server machines.

Further restrictions:

  • Amazon Web Services (AWS) are not supported for running DocuWare, neither for servers nor for clients.
  • Terminal servers and domain controllers are not supported for DocuWare Server installations.

System components
DocuWare Server Setup installs the following components automatically

  • .NET Framework v4.8
  • Visual C++ redistributable packages
    • Version 10.0  2010 (x86/x64)
    • Version 11.0  2012 (x86/x64)
    • Version 12.0  2013 (x86/x64)
    • Version 14.0  2015 - 2019 (x86/x64)
  • Microsoft Message Queuing

DocuWare Server Setup requires the following before installation begins

  • The current user must have local administrator rights on the computer
  • Windows Installer 4.5

Supported external Database Servers

  • Microsoft SQL Server 2012, 2014, 2016 , 2017 and 2019
  • Oracle 12c, 18c and 19c (except for Multitenant Architecture)
    • Must be installed on a separate machine
  • MySQL 5.0 - 5.7

Supported mail servers

Connect to Mail

  • Microsoft Exchange
    • 2010
    • 2013
    • 2016
    • 2019
  • Office 365
DocuWare Web Components

Web Server

Please install role Webserver (IIS) before installing DocuWare

  • minimum version IIS 7

Web Server Required Roles

Installing role Webserver (IIS) will install the following Role Services by Default

  • Basic Authentication (Security)
  • Default document
  • Static Content

DocuWare Server Setup installs the following Role Services automatically

  • ASP.NET (4.5)
  • HTTP Redirect
  • Windows Authentication

Install the following Role to obtain better performance

  • WebSocket Protocol (available with IIS 8)

System Components

DocuWare Server Setup installs the following components automatically

  • .NET Framework 4.5 Features
  • WCF Activation/Services
  • HTTP-Activation

Special Requirements for DocuWare Request

  • .NET 4.5 or higher is required to start a DocuWare Request created with DocuWare Version 7.
Special requirements for electronic signatures
  • For the integration of electronic signatures of the type 'biometric' the signature service provider ValidatedID supports these devices.
DocuWare Client Components

Hardware

  • CPU Cores: minimum 2 x 2,0 GHz, recommended 4 x 3,2 GHz
  • RAM: minimum 4 GB, recommended 8 GB
  • Hard disk: minimum 2 GB Hard disk space for programs
  • DocuWare Import/Scan
    • CPU Cores: minimum 4 x 3,2 GHz
    • RAM: minimum 8 GB

Operating Systems

  • Windows 8.1 (x64/x32)
  • Windows 10 (x64/x32)
  • Windows Server 2012 (64 bit)
  • Windows Server 2012 R2 (64-bit)
  • Windows Server 2016 (64-bit)
  • Windows Server 2019 (64-bit)

System components

  • .NET Framework v4.8
  • Windows Installer 4.5
  • DocuWare Desktop Setup installs the following components automatically
  • Visual C++ redistributable packages
    • Version 10.0  2010 (x86/x64)
    • Version 11.0  2012 (x86/x64)
    • Version 14.0  2015 - 2019 (x86/x64)

    Supported Microsoft Office Outlook versions

    • Connect to Outlook
      • Microsoft Outlook 2013 (x64/x32)
      • Microsoft Outlook 2016 (x64/x32)
      • Microsoft Outlook 2019 (x64/x32)
      • Microsoft 365
      • Microsoft Exchange Server 2010, 2013 or 2016

    Web Browser

    This article is valid for DocuWare versions: 7.3