Views:
Question:
Where can I find the Connect to Outlook log files and how to designate the log level I want to capture? 

Answer:
The log files for Connect to Outlook can be found at %temp%\DocuWare\Logs. To configure the logging level you would like to capture, please refer to the following guide;
  1. Browse to C:\Program Files (x86)\DocuWare\Connect to Outlook. Locate and open the file DocuWare.CONNECTtoOutlook.dll.Config.
    Note: Please create a copy of this file for backup purposes.

     
  2. Find the key "<logger>" towards the bottom of the file, then update the minLevel value to Debug if it's not already set to this.
    Note: Other levels that can be captured are Fatal, Error, Warn, Info, and Trace
  3. Once completed, save your changes, and the Connect to Outlook Logs will now be captured using the designated log level.

KBA applicable for both Cloud and On-premise Organizations