Question:
Where can I find the Connect to Outlook log files and how to designate the log level I want to capture?
Answer:
The log files for Connect to Outlook can be found at %temp%\DocuWare\Logs. To configure the logging level you would like to capture, please refer to the following guide;
Where can I find the Connect to Outlook log files and how to designate the log level I want to capture?
Answer:
The log files for Connect to Outlook can be found at %temp%\DocuWare\Logs. To configure the logging level you would like to capture, please refer to the following guide;
- Browse to C:\Program Files (x86)\DocuWare\Connect to Outlook. Locate and open the file DocuWare.CONNECTtoOutlook.dll.Config.
Note: Please create a copy of this file for backup purposes.
- Find the key "<logger>" towards the bottom of the file, then update the minLevel value to Debug if it's not already set to this.
Note: Other levels that can be captured are Fatal, Error, Warn, Info, and Trace
- Once completed, save your changes, and the Connect to Outlook Logs will now be captured using the designated log level.
KBA applicable for both Cloud and On-premise Organizations