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Question:
How to synchronize External User Directories with DocuWare?

Answer:
DocuWare can import existing users and groups from Windows or other directory services. This saves you having to set them up Fresh.
Using external user directories you can synchronize Windows users and groups (with or without Active Directory) or users and groups from other directory services (with LDAP support) with DocuWare.
If an external user directory is the source of the DocuWare users, the user directory integrated in DocuWare serves as a meta directory for storing users and groups of the external user directory.

How DocuWare user synchronisation works

All DocuWare-specific settings relating to access rights and menu settings are written to the DocuWare user directory. This means that DocuWare does not impose an adjustment of the external user directory.
Before you can initiate a synchronization of DocuWare groups with the groups from the external user directory the System administrator has to create an appropriate workflow at system level.
When setting up the workflow for user synchronization you need the following important settings:

  • Type of the external user directory: LDAP or Windows / Active Directory
  • Name of server on which the external user directory has been saved.
  • Domain (only with Windows / Active Directory):
    Select the domain where the server resides that you have specified.
  • Port (only for LDAP):
    Specify either port 389 (non-secure connection) or port 636 (secure connection)
  • For LDAP synchronization via Novell eDirectory:
    Port 636 cannot be used because Novell does not fully support the Transport Layer Security protocol standard.

When creating the workflow you can specify whether you wish to create a network ID for each synchronized user. The network ID enables a Trusted login, which means no manual entry of user name and password is necessary when starting DocuWare or DocuWare Administration.
As soon as the system administrator assigns the new workflow to an organization, a new "synchronization" node appears in the user administration.

The organization administrator of this organization uses this node to specify an explicit synchronization procedure.