General requirements

DocuWare uses Microsoft’s ClickOnce technology to send emails from the Web Client. Microsoft .NET Framework 2.0 (or higher) must therefore be installed.
Your email application must also support Simple MAPI. This is the case with most popular email applications (Microsoft Outlook, Lotus Notes, Mozilla Thunderbird, etc.).

Sending email

To be able to send email from the Web Client, you must first install the ClickOnce application. Regardless of which browser you are using, the first time you try to send an email by this method, you will receive the following security warning:

Figure 1

Here you can click directly on Run to install the ClickOnce application. If you want to check the trustworthiness of the application first, display the DocuWare certificate by clicking on DocuWare AG next to Publisher.

Figure 2

The window that opens displays information about the certificate. Click the Certification Path tab to view the path to the certificate.
Then click Run in the security warning (Figure 1).
The ClickOnce application will now be installed.

Figure 3

Now the ClickOnce application that DocuWare needs to send email is installed. The next time you send an email the prompts described above will no longer appear.

General notes on sending email

The following effects occurring in some installation environments when sending email using ClickOnce technology are connected with settings of external applications (mail client, browser) and cannot be influenced by DocuWare:

  • Entire email client freezes when opening the email to be sent
  • Generated email is temporarily stored in the Inbox and not in the Drafts folder
  • You cannot open and send a second email at the same time.

Uninstalling the email component

To remove the ClickOnce application, run the following command at the command prompt:

rundll32 %windir%\system32\dfshim.dll CleanOnlineAppCache

This affects all applications installed by ClickOnce.