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Question:
How can I turn on extended logging for Kofax?

Answer:
Additional logging information is now available for Fortis for Kofax Capture Connector. However, it will be turned off by default. To turn it on you will need to add the key below to the registry of the computer where the Kofax Export module is run.

Key: HKEY_CURRENT_USER\Software\Westbrook Technologies\WTIFORel
Variable: LogInformation REG_DWORD 1 (set to 0 will turn off)

This article is valid for DocuWare versions: Fortis kofax log extended #FAQID_3885
Comments (2)
  • Raymond Papa
    Mon, 22 Jul 2019 14:53:11 GMT
    where is the log for this located?
  • Chad Folts
    Tue, 23 Jul 2019 14:20:44 GMT
    Hi Raymond - The WTIFORel.log will be generated in the Fortis directory on the server.

    Chad Folts
    Software Support Manager
    Support Team Fortis - Americas