Everytime you go to clip you are presented with a "Lock for document with ID **** failed." error message, if you are on DocuWare version 6.11. If you are on 6.9 or 6.10 you will see the error "This SQLTransaction has Completed; It is no longer usable.".
This error message is caused by having the XACT_ABORT option enabled on your MSSQL Instance. This will need to be disabled to get clipping to function properly. Follow the listed steps below to achieve this:
- Log into the SQL Server Management Studio.
- Right Click on your Database Instance.
- Select Properties.
- Select Connections.
- Scroll down to the bottom of the list and uncheck the option XACT_ABORT.
- Restart your DocuWare Services.