Question:
ODBC connections fail after upgrading to DocuWare version 7 or higher.
Solution:
There is already a 32-bit ODBC DSN present. A 64-bit DSN with exactly the same name as the existing 32-bit DSN will need to be created within the System DSN tab of the ODBC Data Sources application.
DocuWare Platform services will detect and use the 64-bit DSN.
Note: If this is a multi-server environment, this will need to be done on both Front-end (Web) and Back-end (Application) service machines.
KBA is applicable for On-premise Organizations ONLY.