How can I send Workflow Email attachments not as a .zip file?
Answer:
Please refer to the following guide to send Workflow Email attachments not as a .zip file;
Navigate to the folder %ProgramFiles%\DocuWare\BackgroundProcessService\.
There you will find the following files:
DocuWare.BackgroundProcessService.LongLiving.GenericProcess.exe.config
DocuWare.BackgroundProcessService.LongLiving.GenericProcess.x86.exe.config
In these files, you will find the value "ZipContentInEmail" or "ZipDocumentContentInEmail". Change this from 'true' to 'false'
"ZipDocumentContentInEmail".
Note: This value must be changed in both files.
Restart the BackgroundProcessService, and the changes will become valid.
Navigate to the folder %ProgramFiles%\DocuWare\BackgroundProcessService\BusinessProcessWorkflow
There you will find the following file:
DocuWare.BPS.Processes.Workflows.exe.config
In this file, you will find the value "ZipDocumentContentInEmail". Change this from 'true' to ‘false’:
Note: This value must be changed in both files.
Restart the BackgroundProcessService, and the changes will become valid.
Navigate to the folder %ProgramFiles%\DocuWare\BackgroundProcessService\BusinessProcessWorkflow
There you will find the following file:
DocuWare.BPS.Processes.Workflows.dll.config
In this file, you will find the value "ZipDocumentContentInEmail". Change this from 'true' to ‘false’:
Note: This value must be changed in both files.
Restart the BackgroundProcessService, and the changes will become valid.
Note: Please check whether this value is still correct after installing updates.
KBA is applicable to On-premises Organizations ONLY.