Question:
How do I make a Document tray the default Inbox?
Answer:
To make a certain Document tray the default inbox, please refer to the following guide:
1. From the drop-down next to the user name, select "Profile & Settings."
2. From the Document trays tab, select the Document tray you wish to be the default inbox by selecting the star symbol.
Note: Only one Document tray can be set as the default per user.
KBA is applicable for both Cloud and On-premise Organizations.