Views:
Behavior: 
Desktop apps stop working after applying or updating your SSL certificate. 

Answer: 
To resolve this behavior, please log into the Web Client and re-connect your Desktop applications by navigating to the dropdown under your user name and selecting Desktop Apps > Connect to Desktop Apps; 



KBA is applicable for On-premise Organizations ONLY.
This article is valid for DocuWare versions: 7, 7.1, 7.2, 7.3, 7.4, 7.5, 7.6, 7.7, 7.8, 7.9, 7.10, 7.11, Desktop Apps, SSL Certificate

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