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Question:
How do I configure HTTPS for DocuWare 7.6 or higher?

Solution:
Before configuring HTTPS for DocuWare 7.6 or higher, complete the instructions in KBA-37152 for installing an SSL certificate and adding an HTTPS binding for it in Internet Information Services (IIS) Manager. Once completed, please follow the instructions below to configure DocuWare to use HTTPS;

  1. Navigate to IIS Manager > Server Name > Sites > Default Web Site and view the certificate being used for the HTTPS binding.


  2. Check the Certificate Information section and ensure there are no errors shown.
  3. Navigate to the Details tab and scroll down to view the Subject Alternative Name of the certificate. Our DocuWare Web Connections needs to match the DNS name shown here. In this example, the DNS name for this system is mydw.
  4. Open DocuWare Administration and change the Web Connection to match the DNS name of the certificate. Once completed, click on "Apply" on the bottom right to save your changes.
  5. Now that we have matched the Web Connection to the DNS name of the certificate, access the dwmachine.config file located in n C:/%programdata%/DocuWare/ServerConfig and change the LocalWebServices URL to match the Fully Qualified Domain Name (FQDN) we will use to access DocuWare.
  6. Now, we are able to log in to the DocuWare Web Client using the HTTPS URL, and the certificate is shown as valid in the browser.

 

 

KBA is applicable for On-premise Organizations ONLY.

Comments (1)
  • While Step 5 shows a valid URL, per all previous steps, it is not a FQDN. 
    Please update your steps for consistency.