Views:
Question:
How long after documents are deleted will the Cloud Storage Quota be refreshed in Product Overview?

Answer:
DocuWare Cloud Storage Quota by design is set to run on scheduled intervals. Therefore, the quota may take up to 3 hours depending on the deletion time.
(Note: Please be aware, this process may exceed 3 hours depending on various factors like the load the databases are experiencing. The process runs for all organizations in the subsystem.)


KBA is applicable to Cloud Organizations ONLY.
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