Behavior:
When attempting to submit a form from a mobile device, the following error is displayed;
When attempting to submit a form from a mobile device, the following error is displayed;
"Validation for CSRF Protection failed! Error code: 5"
Answer:
By product design, a cookie will be generated for each form request to ensure the security of your organization's DocuWare Forms. This cookie may become invalid if DocuWare's Cross-Site-Request-Forgery safety protocol is unable to authenticate the security of the request or has flagged the cookie as insecure. To resolve this behavior, simply reload the forms page so a new cookie can be generated.
KBA is applicable to On-premise and Cloud Organizations.
Answer:
By product design, a cookie will be generated for each form request to ensure the security of your organization's DocuWare Forms. This cookie may become invalid if DocuWare's Cross-Site-Request-Forgery safety protocol is unable to authenticate the security of the request or has flagged the cookie as insecure. To resolve this behavior, simply reload the forms page so a new cookie can be generated.
KBA is applicable to On-premise and Cloud Organizations.
