Views:
Behavior: 
When attempting to access DocuWare Administration or the DocuWare Web Client, the following error is shown;

"Server Error in '/DocuWare/Platform' Application."




Answer: 
The error indicates an issue such as incorrect, missing contents and/or corruption within the dwmachine.config file located in %programdata%\DocuWare\ServerConfig\. Verify the contents of the file to ensure everything is accurate and no information is missing.
To resolve this behavior, the system user must be recreated. Please see KBA-36277 for instructions on how to do this

KBA is applicable to On-premise Organizations ONLY.