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Question:
Where can you find the different DocuWare log files, and how can you change the log level?

Answer:
Please refer to the following tables to locate the default log locations (path & folder) and the files where the log level can be modified for these DocuWare components:

Desktop/Client ComponentDefault Logging PathWhere to change log level?
DocuWare Desktop Apps%Temp%\DocuWare\LogsKBA-35298
DocuWare Capture Service
DesktopServiceOCRC:\Windows\Temp\DocuWare\Logs
or
C:\Windows\SystemTemp\DocuWare\Logs
DocuWare Desktop Service
Export%ProgramData%\DocuWare\Logs%ProgramFiles(x86)%\DocuWare\Export\DocuWare.Export.exe.config
Windows Explorer Client%ProgramFiles%\DocuWare\Windows Explorer Client\Wec.NLog.config
Local Data Connector%ProgramFiles(x86)%\DocuWare\Local Data Connector\Local Data Connector Administration.exe.config
%ProgramFiles(x86)%\DocuWare\Local Data Connector\Local Data Connector Service.exe.config
User Synchronization%ProgramFiles(x86)%\DocuWare\User Synchronization\DocuWare.ADSync.exe.config
Workflow Designer%ProgramFiles(x86)%\DocuWare\Workflow Designer\DocuWare.Bpw.Designer.exe.config
Server Setup%ProgramData%\DocuWare\SetupLogsCannot be altered 
Desktop/Client Setup%ProgramData%\DocuWare\ClientSetupCannot be altered 
Administration%Temp%\DocuWare\Logs
Since 7.0:
%ProgramData%\DocuWare\Logs
%ProgramFiles(x86)%\DocuWare\AdminTool Online\DocuWare.Administration.exe.config
Connect to Outlook%Temp%\DocuWare\Logs%ProgramFiles(x86)%\DocuWare\Connect to Outlook\DocuWare.CONNECTtoOutlook.dll.config
storageRobotKBA-37696KBA-37692
docXporter%ProgramData%\docXporter\Logs%ProgramFiles(x86)%\DocuWare\docXporter\DocXporter.exe.config

 

Server ComponentDefault Logging PathWhere to change log level?
Authentication Server%ProgramData%/DocuWare/LogsService Control -> Open LogAdministration -> Normal
Notification Server
Workflow Server
Background Process Service
PlatformService Control -> Open LogAdministration -> Advanced
SettingsService Control -> Open LogAdministration -> Advanced
IdentityService (since 7.4)Service Control -> Open LogAdministration -> Advanced
Imaging Worker%ProgramFiles(x86)%\Common Files\DocuWare\Imaging\DocuWare.Imaging.Worker.exe.config
Fulltext Server (x64)%ProgramFiles%\DocuWare\Full-Text Server (x64)\logs
Since 7.7:
%ProgramData%/DocuWare/Logs
KBA-35084

KBA is applicable for Cloud and On-Premise Organizations.