Views:

Behavior:

When attempting to setup a scheduled task for a StorageRobot configuration, you receive the following error: 

 

ERROR: Unable to create a new scheduled task. Cannot create a file when that file already exists. (Exception from HRESULT: 0x800700B7)
 


Solution: 
This error occurs when there is already a task named StorageRobot residing in Task Scheduler. To resolve this error, you will need to find the task and delete it. 


Once removed, you will be able to create the scheduled task from StorageRobot. 

This KBA applicable for both Cloud and On-Premises Organizations.