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 Please note the following system requirements to install and use DocuWare 6.12:
 

  1. Upgrade Path
  2. DocuWare Server and Web Components
    1. Hardware
    2. Operating systems
    3. System components
    4. Supported external database servers
    5. Supported storage systems for document files
    6. Supported mail servers
  3. DocuWare Web Components
    1. Webserver
    2. Webserver Role Services
    3. System components
  4. DocuWare Client Components
    1. Hardware
    2. Operating systems
    3. System components
    4. Web browser
    5. Supported Microsoft Office Outlook Versions
       
Upgrade Path
An upgrade to DocuWare 6.12 is possible from DocuWare 6.6 or higher.
See also:  Upgrade Paths to DocuWare 6.12

DocuWare Server and Web Components

Hardware

  • CPU Cores: minimum 2 x 2,0 GHz, recommended 4 x 3,2 GHz
  • RAM: minimum 4 GB, recommended 8 GB
  • Hard disk:
  • minimum 5 GB free spac
  • SSD recommended
  • Documents should be stored on a separate internal hard drive or external storage System
     

Database
DocuWare Internal Database:

  • CPU Cores: minimum 2 x 1,4 GHz, recommended 2 x 3,2 GHz
  • RAM: minimum 1 GB
  • DocuWare recommends the use of Microsoft SQL-Server as Database system for Systems with more than 1 Million documents (without Fulltext) or with more the 200.000 document pages (with Fulltext).
  • DocuWare recommends the use of Microsoft SQL-Server or MySQL 64 Bit as Database when using Workflow Manager.
  • In larger installations we recommend to use a dedicated machine for the database
  • MySQL, SQL Server, Oracle:
    System Requirements of database vendor must be followed

Fulltext

  • DocuWare Fulltext Service (required for searching in the full text of the documents):
  • CPU Cores: minimum 1 x 1,4 GHz, recommended 2 x 3,2 GHz
  • RAM: minimum 1 GB, recommended 2 GB
  • In larger installations we recommend to use a dedicated machine for Fulltext.
  • Examples
    DocuWare 6.11, all Server- and Web Components incl. Internal Database on Windows Server 2012 R2 Standard, without Fulltext

Minimal Requirements:

  • CPU Cores:
    2 x 2,0 GHz (DocuWare) + 2 x 1,4 GHz (Internal Database) = 4 x 2,0 GHz
  • RAM:
    4 GB (DocuWare) + 1 GB (Interne Database) = 5 GB
  • Recommended Resources:
  • CPU Cores:
    4 x 3,2 GHz (DocuWare) + 2 x 3,2 GHz (Interne Database) = 6 x 3,2 GHz
  • RAM:
    8 GB (DocuWare) + 1 GB (Interne Database) = 9 GB
  • DocuWare 6.11, all Server- and Web Components incl. Microsoft SQL Server 2014 Standard Version on Windows Server 2012 R2 Standard, with Fulltext
  • Minimal Requirements:
  • CPU Cores:
  • 2 x 2,0 GHz (DocuWare) + 2 x 1,4 GHz (MS SQL Server) + 1,4 GHz (Fulltext) = 5 x 2,0 GHz
  • RAM:
  • 4 GB (DocuWare) + 1 GB (MS SQL Server) + 1 GB (Fulltext) = 6 GB
  • Recommended Resources:
  • CPU Cores:
  • 4 x 3,2 GHz (DocuWare) + 2 x 2,0 GHz (MS SQ Server) + 2 x 3,2 GHz (Fulltext) = 8 x 3,2 GHz
  • RAM:
  • 8 GB (DocuWare) + 4 GB (MS SQL Server) + 2GB (Fulltext) = 14 GB

Operating Systems

  • Windows Server 2008 R2
  • Windows Server 2012 (64-bit)
  • Windows Server 2012 R2 (64-bit)
  • Windows Server 2016
  • Only 64bit Operating Systems are supported
  • Only in Single-User mode
  • Windows 7 SP1 Professional/Enterprise/Ultimate (64-bit)
  • Windows 8 Pro/Enterprise (64-bit)
  • Windows 8.1 Pro/Enterprise (64-bit)
  • Windows 10 Pro/Enterprise (64-bit)
     

System components
DocuWare Server Setup installs following components automatically

  • .NET Framework v4.6.1
  • Windows Installer 4.5
  • Java 8 Update 131 (Fulltext Server)
  • Visual C++ redistributable packages
  • 2005 (x86)
  • 2008 (x86)
  • 2010 (x86/x64)
  • 2013 (x86/x64)
  • 2012 (x86/x64)
  • 2015 (x86/x64)
  • Microsoft Message Queuing

Supported external Database Servers

  • MySQL
  • 5.0 - 5.7
  • MS SQL Server
  • 2008
  • 2012
  • 2014
  • 2016
  • ORACLE
  • 11g
  • ODAC 11.2.0.1.2 32bit or a higher version 11.2.x.x.x 32bit Version
  • 12c
  • If TNS based connection is used, the environment variable TNS_ADMIN has to be configured
  • Under certain circumstances, ODAC 12c 32bit is required for importing FC Settings

Supported storage systems for document files

DocuWare BUSINESS, PROFESSIONAL, ENTERPRISE

  • Windows
  • Linux
  • SUN
  • Novell
  • Others with Windows file system support
  • DocuWare ENTERPRISE
  • Content Addressed Storage (CAS)
  • NetApp Storage Solutions

Supported mail servers

Connect to Mail

  • Microsoft Exchange
  • 2007
  • 2010
  • 2013
  • 2016
  • Office 365
  • IMAP mail Server
DocuWare Web Components

Webserver

Please install role Webserver (IIS) before installing DocuWare

Webserver Role Services

Installing role Webserver (IIS) will install following Role Services by Default

  • Basic Authetication (Security)
  • Default document
  • Static Content
  • DocuWare Server Setup installs following Role Services automatically
  • ASP.NET (4.5)
  • HTTP Redirect
  • Windows Authentication
  • Install following Role Service to obtain better performance
  • WebSocket Protocol (available with IIS 8)

System Components

DocuWare Server Setup installs following components automatically

  • Windows Features
  • .NET Framework 4.5 Features
  • WCF Activation/Services
  • HTTP-Activation
DocuWare Client Components

Hardware

  • CPU Cores: minimum 2 x 2,0 GHz, recommended 4 x 3,2 GHz
  • RAM: minimum 4 GB, recommended 8 GB
  • Hard disk: minimum 2 GB Hard disk space for programs
  • DocuWare Import/Scan
  • CPU Cores: minimum 4 x 3,2 GHz
  • RAM: minimum 8 GB

Operating Systems

  • Windows 7 SP1 Professional/Enterprise/Ultimate (32-bit/64-bit)
  • Windows 8 Pro/Enterprise (32-bit/64-bit)
  • Windows 8.1 Pro/Enterprise (32-bit/64-bit)
  • Windows 10 Pro/Enterprise (32-bit/64-bit)
  • Windows Server 2008 R2
  • Windows Server 2012 (64-bit)
  • Windows Server 2012 R2 (64-bit)
  • Windows Server 2016

System components

  • .NET Framework 4.5.2 / .NET Framework 4.6.1
  • If 4.5.2 is already installed, no upgrade to 4.6.1 is performed
  • Windows Features
  • Desktop Experience (If DocuWare Desktop is installed on a Windows Server)
  • Silverlight 5 (DocuWare Configuration)
  • DocuWare Desktop Setup installs following components automatically
  • Windows Installer 4.5
  • Visual C++ Redistributable Packages
  • 2005 (x86)
  • 2008 (x86)
  • 2010 (x86/x64)
  • 2012 (x86/x64)
  • 2013 (x86/x64)
  • 2015 (x86/x64)

Web Browser

  • Microsoft Internet Explorer
  • 10+
  • Microsoft Edge (Not for Silverlight based configurations)
  • 40+
  • Mozilla Firefox (Not for Silverlight based configurations)
  • 45+ 
  • Mozilla Firefox Extended Support Release recommended
  • Google Chrome (Not for Silverlight based configurations)
  • 54+
  • Google Chrome for Work recommended

Supported Microsoft Office Outlook versions

  • Connect to Outlook
  • Microsoft Outlook 2010 (32-bit/64-bit)
  • Microsoft Outlook 2013 (32-bit/64-bit)
  • Microsoft Outlook 2016 (32-bit/64-bit)
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