Posted Fri, 19 Jun 2020 16:20:46 GMT by David Blake Ricoh USA Sr. Solution Integrator
About a dozen AP clerks share a workflow queue, and there are about 3,000 invoices to be processed.  They will sort by Vendor, or maybe ERP Accounting System, and start working their tasks.  When they submit the task, the queue JUMPS to another place, and they find themselves having to move the list up or down to find where they left off to do the next task.  Anyone else seeing such a problem?  They are asking to lock the queue down. 

They are currently running 7.0, with a planned upgrade eminent.
Posted Fri, 19 Jun 2020 16:21:47 GMT by Matthias Wieland DocuWare Europe GmbH Sr. Director Support EMEA
Dear David Blake! It looks like the Community cannot answer your question. That's why we have opened a Support Request with the Number SR-128992-P5Q4T for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have resolved the Support Request. With best regards, DocuWare Support Team

You must be signed in to post in this forum.